Security
We make sure your data stays yours
Technical Expertise
Authentication and Authorization
- JWT for secure authentication.
- Salted & hashed passwords.
- MFA for privileged users.
- Different access levels for roles.
- OAuth 2.0 Protocols.
Network Configuration
- Exclusive use of HTTPS.
- SSL for data transmission.
- Cross Origin Restriction policies.
- Firewalls and intrusion detection.
- 99.99% uptime.
Vulnerability Tracker
- Rate limited servers.
- Front and backend input validation
- Man-in-the-middle attack mitigation.
- Regular vulnerability assessments.
- AES-256 encryption.
Regulatory Compliance
Cyber Essentials Certified
UK government-backed cyber security certification
Certification Details
ICO Registration
Data protection compliance
Registration Details
Post-market data integrity
ALCOA+ friendly exports, structured adverse-event capture and role-based sponsor vs site views - read more under Post Market Surveillance.
21 CFR Part 11
PlannedFormal FDA 21 CFR Part 11 validation is on our roadmap for US sponsor and CRO programmes. Current controls include audit trails, role-based access, and ALCOA+ exports - contact us for the latest validation status if your programme requires Part 11.
GDPR Compliant
Explicit Consent Mechanism
User-friendly consent forms obtain explicit consent before collecting data.
Data Minimization
Our data collection policy shows how we collect only data necessary.
Data Encryption
All data transfers are encrypted for confidentiality during transmission.
Data Portability and Erasure
Patients portability and erasure requests are processed in 48 hours.
Regular Audits and Assessments
Quarterly internal audits are completed for continuous improvement.
Data Processing Agreements
Our Data Processing Agreement explains how we act on controller instructions, use sub-processors, and support customer GDPR obligations.
Transparent Privacy Policies
Maintain an accessible Privacy Policy which is regularly updated.
UK Based Data Storage
Implement controls to store patient data securely within the UK.